I’d like to briefly express how pleased (fascinated really) I was with both the building process and sales process at Starkon Homes (Scenic Falls Of Braselton).
My wife and I were lucky enough to meet Joanna late on a Saturday afternoon visiting from Atlanta while house shopping. It was 4:30pm and the Agent, Joanna, had already left for the weekend. She immediately returned without request and spent an hour with us showing homes and answering endless procedural questions about the home building process.
The customer service was apparent from the start and has not wavered. This is something you now don’t find very often. Although we fell in love with the community that very day we left undecided on a home. While engaged in the early stages of the home building process Joanna recommended we view another home. That was all she wrote. It was as if the home was originally built for us prior to our knowledge of the builder, the community and built to our specific taste.
During the pre-close walkthrough the builder even showed me how to operate the newly installed irrigation system. This may not seem like much but was important to me and indicated fine attention to detail. Furthermore, this is not something you’d expect from a builder.
The highlight for my wife was calling the Conceirge to immediately order a cable channel without having to waste a half hour. There’s no other home that’s exactly like ours on the planet and I’m proud to call it home. Thank You!